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DELIVERY AND CARRIAGE CHARGES

Mainland UK delivery 

      • £7.95  per order
      • Free    order > £250+
      • Please note: minimum carriage paid order value excludes VAT


Isle of Wight, Eire, Northern Ireland, Scilly Isles, Isle of Man, Channel Islands, Scottish Highlands and the Scottish Islands

      • £20   per order
      • Free  order > £1000+


European country
All price are subject to VAT unless a valid VAT number has been given
All invoices are on pro forma basis only 
All invoices are on pound sterling(£) only
Transport cost will charge to the customer
Please inform us at the time of placing an order your nominated Shipper details.

Whilst every effort is made to send complete orders we reserve the right to make part deliveries.

      • £25 for order up to £200         
      • £40 for order £201-£500              
      • £70 for order £501-£1000                
      • £90+ for order >£1000+       

The rest of the world

Please email us your order at mail@thangtho.com. We will get back to you to confirm the order and carriage charge. 

Carriage charge will be varied depending on the order. 

 

Delivery Lead Time

      • UK mainland      next working day 
      • Rest of the UK   2-3 working days
      • EU Zone1           2-3 working days (Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherland, Denmark)
      • EU one2             4-5 working days (Bosnia, Croatia, Czech Republic, Estonia, Finland, Hungary, Iceland, Italy, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden)
      • EU Zone3           4-9 working days (Bulgaria, Greece, Latvia, Lithuania, Romania)
      • Switzerland        3 working days

 

 

RETURNS & DAMAGES
All Claims for damages must be reported to us within 72 hours (3 days) of receipt. 
No goods may be returned without prior consent. 

 

REFUND

If you are not completely happy with our products, you can either return them for an exchange or request a refund.  All the items need to be returned within 7 days of dispatch.  The goods should be returned to us in their original condition including any packaging.  Please ensure that you get proof of postage (a certificate of posting is available free of charge from the Post Office) when returning products as we cannot be held any responsibility for products lost in transit.

All claims for damages must be reported to us within 3 days of receipt.

No goods may be returned without prior consent.

Whilst every effort is made to send complete orders we reserve the right to make part deliveries.

Any correspondence should be sent to
Thang Tho Ltd.
PO Box 67989
London
SW4 4EP

Email: mail@thangtho.com

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